Khel88 FAQ – Your All FAQs here

khel88 is strictly for users aged 18 and above. Date of birth is verified during registration. Minors are not permitted to create an account.

Each mobile number and email address can only be used to create one account. Creating multiple accounts will result in all of them being suspended and your balance may be forfeited.

On the Login Page Click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Use the OTP to set a new password. The whole process takes under 2 minutes.

Log in and go to Profile Settings to update your name, email, and contact information. To change your mobile number, you'll need to contact our support team.

After registration, you'll receive an OTP on your mobile to verify your number. You can then complete full KYC verification by uploading your National ID or passport.

Log in and go to the "Payment" or Wallet section. Select the Deposit option, enter the amount, and choose your payment method (Mobile Pay/Nagad/Rocket). Follow the on-screen instructions to complete the transfer — your balance will be updated instantly.

The minimum deposit on Khel88 is just ৳200, and it can be made through any mobile banking service in Bangladesh such as Mobile Pay, Nagad, or Rocket. For more details, Payment Page View.

Most withdrawals are completed within 5–15 minutes, though it can take up to 3–4 hours in some cases. Having a verified account speeds up the process.

Deposits are usually credited within 5 minutes. If it hasn't come through after 15 minutes, email support@khel88.click with your transaction ID and we'll sort it out promptly.

The minimum withdrawal amount is ৳500. Before withdrawing, make sure your account is verified and any bonus rollover requirements have been met.

We currently support Mobile Pay, Nagad, Rocket, and various bank transfers. All methods are secure and instant. For more details Payment Page View.

Your welcome bonus is automatically credited on your first deposit after creating a new account. To see the bonus amount and terms, Promotions Page View.

A rollover requires you to place a certain amount in bets before withdrawing a bonus. For example, a 10x rollover on a ৳100 bonus means you need to bet ৳1,000 before you can withdraw.

Cashback is calculated based on your net losses over a given period and is typically added to your wallet automatically on a weekly or monthly basis.

You'll see a promo code field during registration or deposit. Enter the code correctly and the corresponding bonus will be applied automatically.

Free bets are generally usable in the Sports Betting section. Some free bets apply to specific games or leagues. Terms for each offer on the Promotions page Are listed there.

500+ games available including Live Casino, Sports Betting, slots, crash games, roulette, blackjack, and baccarat. All games On the Games Page View.

Log in and select Live Casino from the Games section. You can then play in real time with live dealers via video stream. Just make sure you have a balance in your wallet and you're good to go.

Bet on 30+ sports including cricket, football, badminton, tennis, and kabaddi. Live betting is available for all major tournaments like IPL, BPL, and the World Cup.

If your connection drops, the game continues running on the server. Once you reconnect, you'll see your result. If a round was left incomplete, your bet will be refunded.

New games are added to Khel88 every week. To check out the latest titles, New Games Page Visit the page and keep notifications on to stay updated.

Yes, Khel88 uses 256-bit SSL encryption. All transactions are secure and your personal information is never shared with third parties. For more details, Privacy Policy Read.

Go to the "Security" option in your Profile Settings and enable two-factor authentication. You'll receive an OTP on your registered mobile with every login, adding an extra layer of protection to your account.

Change your password immediately and notify us at support@khel88.click. Our security team will investigate your account and take the necessary action.

Khel88 never sells or shares users' personal information with third parties. All data is stored on encrypted servers. For more details, Privacy Policy Read.

Clear your browser's cache and cookies. Try a different browser or incognito mode. Check your internet connection. If the problem persists, reach out at support@khel88.click.

Update your browser and clear your cache. Chrome or Firefox works best. For a smoother experience, switch to a Wi-Fi connection instead of mobile data.

Yes, if a payment fails, the amount is automatically refunded to your original mobile banking account — usually within 1–24 hours. If it doesn't arrive, contact support with your transaction ID.

Make sure your username and password are correct and that Caps Lock is off. After 5 consecutive failed attempts, your account will be temporarily locked — wait 30 minutes and try again, or reset your password.

Refresh the page and log in again. Your bets and balance are saved on our servers, so nothing will be lost. If the issue keeps recurring, please contact support.